Privacy Policy
Overview
Yippii Pty Ltd (‘Yippii’) is committed to the protection of your personal information.
This Privacy Policy applies to Yippii Pty Ltd and any of its subsidiaries.
Our Privacy Statement contains the following important information:
- National Privacy Principles
- Collection of your personal information
- How we use and disclose your personal information
- Security of your personal information
- How to access, correct or update your personal information
- How to contact us
- Internet privacy
National Privacy Principles
Yippii is bound by the National Privacy Principles (‘NPPs’) under the Commonwealth Privacy Act 1998 (‘Privacy Act’). This statement explains how we handle personal information in accordance with the NPPs. The NPPs and this statement do not apply to Yippii’s practices directly related to records about current or former employees and their employment relationship with Yippii.
The expression ‘personal information’ is used in this statement to refer to information or an opinion, in any form and whether true or not about an individual whose identity is apparent or can reasonably be ascertained from the information.
Collection of your personal information
Yippii collects personal information so that it can conduct its business. Yippii’s business is the development and marketing of Voice over Internet Protocol (VoIP) telephony products and services. VoIP is a technology that allows voice telephone calls to be made over the internet rather than through traditional telephone networks.
Yippii collects a broad range of personal information about customers, prospective customers, agents, dealers, contractors, suppliers, service providers and employees. The types of personal information that Yippii collects depends on how the interaction occurs. For example, your personal information will be collected when you purchase products, fill in an application form or send Yippii correspondence and it may be collected when you visit this website.
This information may include, but is not limited to, names and contact details, date of birth, place or work, credit history and other financial details.
When Yippii collects personal information directly from you, it will take reasonable steps at or before the time of collection to ensure that the person supplying the information is aware of certain key matters, such as the purposes for which we are collecting the information, the organisations (or types of organisations) to which we would normally disclose information of that kind, the fact that you are able to access the information and how to contact it (for example, where personal information is collected on a form, it will generally include a written privacy statement on the form which sets out these details).
Yippii will collect your personal information directly from the person to whom the information relates where it is reasonable and practicable to do so. Where Yippii collects information from a third party, it will still take reasonable steps to ensure that you are made aware of the details set out above.
How Yippii uses and disclose personal information
The personal information that is provided to Yippii, is used to provide you with better service for the supply of our products and services to you. For example, the information we gather from your use of this web site enables us to provide more user friendly products and services.
Yippii will not sell, rent, trade or disclose your personal information without your consent unless required to do so by law or in the circumstances listed below. Yippii will only use and disclose information for the purpose for which that information was given to it. We may use and disclose personal information about you for a purpose (the ‘secondary purpose’) other than the main purpose for which you gave us the information (the ‘primary purpose’) where:
- Yippii would be reasonably expected to use or disclose the personal information for a secondary purpose which is related to the primary purpose for which it collected the information (and directly related in the case of sensitive information);
- Yippii has been given the consent of the person to whom the information relates for the personal information to be used or disclosed for the secondary purpose.
- Where there are reasonable grounds to believe that use or disclosure is necessary to prevent a threat to life or health;
- Where Yippii suspects that unlawful activity is or has been engaged in and we use or disclose the personal information to investigate the suspected unlawful activity; or
- The use or disclosure is authorised by law or reasonably necessary to enforce the law.
Security of your personal information
Yippii will take all reasonable steps to ensure that all personal information it collects, uses or discloses is stored in a secure environment accessed only by authorized persons.
Yippii will take reasonable steps to destroy personal information when it is no longer required for the purposes for which it was collected or for legal requirements.
Yippii will properly dispose of all paper files, letters and any other hard copy documents that contain personal information that is no longer required.
All information stored in electronic form that is no longer needed will be deleted from our systems. While Yippii employs advanced data encryption technology when interfacing with its customers, suppliers and other partners, users should be aware that there is a residual risk in transmitting any data electronically. This risk is inherent in all Internet dealings.
Yippii has a secure transaction environment for payments on the internet. We use Secure Socket Layer (SSL) technology to ensure safe, sound and secure transactions at all times. With the combination of USERTRUST Network certificates, minimum 128-bit encryption on the website and a secure browser on your end, you can be assured that your details are encrypted. SSL locks all information passing in an encrypted envelope which makes it impossible to be intercepted by un-authorised parties as long as your browser and local network support the use of encrypted data transmissions.
How to access, correct or update your information
Yippii will take all reasonable steps to ensure that all information it collects, uses or discloses is accurate, complete and up-to-date. Please contact us if your details change or if you believe the information we have about you is not accurate or complete.
Yippii will, on request, provide you with reasonable opportunity to access your personal information and have it corrected or updated. A fee may apply to such access.
Exceptions to your access rights include:
- Where providing access will pose a serious threat to the life or health or any individual or pose an unreasonable impact on the privacy of an individual;
- Your request for access is frivolous or vexatious;
- Where the information relates to existing legal proceedings between Yippii and you and the information would not be discoverable in the process of those legal proceedings; or
- Where providing access would be unlawful, may prejudice an investigation of possible unlawful activity, may prejudice enforcement of laws, or denying access is specifically authorised by law.
How to contact us
If you have an access request or if you have any questions or complaints about the manner in which your personal information has been collected or handled by us, please visit the Contact us page on this website.
Internet privacy
In addition to the provisions of the Yippii Privacy Statement, this section further explains the management of personal information collected through your use of the Yippii or associated websites.
When you use this website our Internet Service Provider (ISP) may make a record of your visit and log your server address, your domain name, the date, time and duration of your visit, the pages and documents you accessed, the referring URL and the type of browser you are using. This information is collected for statistical purposes only, and Yippii will not make any attempt to identify users according to their browsing activity.
In the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our ISP’s logs.
It is also possible that your ISP is logging your activity while you visit our site. This is beyond the control of Yippii.
While you are visiting our site we may use cookies to facilitate a more personalised web browsing experience. Except where you volunteer personal or business information we will not procure information about you via any alternative means while you visit our site.
The Yippii website contains links to websites of third party providers of goods and services. Such websites should contain their own privacy statements and Yippii is not responsible for the privacy practices or content of any websites linked to this website.